Service

Service

SERVICE

OEM Service

We do OEM service for many brands. We are experienced to support who want to develop their new brand or want to start a new business. Welcome to work together to develop new products.

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01

Product Development

Our factory has a senior design R & D team, we can develop new products according to the customer’s demands and advice. Further more ,we have ability to upgrade current products at any time to make it meet the market requirements.
02

Quality Control

With principle of “Quality first, customer first”, we always ensure our best quality of products and after sale service. we have established a perfect quality control system by now, not only in incoming inspection, process inspection, shipping inspection, but also in the source, we use the best mold to ensure that the best quality of output of products.
03

After-Sales Service

The company has a stable sales team and after-sales service team, 24 hours online service are available.
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SERVICE

Warranty

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We warrant to the original purchaser that products are free from defects in materials or workmanship for a period of two years from the date of purchasing. We are not responsible for products used commercially or failures caused by accidents, abuse, alteration, modification, misuse and improper care.

There are no other express warranties beyond the terms of this limited warranty. In no event shall any implied warranties, including merchantability and fitness for a particular purpose, extend beyond the duration of the express warranty contained herein. In no event shall be liable for incidental or consequential damages.

Some countries do not allow limitations on how long an implied warranty lasts or the exclusion of limit- ation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.This warranty gives you specific rights and you may have other rights which vary from country to country.

Our Team

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Send a Message

Let us know how to get back to you.

Help Center

Frequently Asked Question

Discover Answers to Your Burning Questions in VICKING Kayaks’ FAQ – Your One-Stop Solution for Paddling Clarity and Confidence!

Can you do OEM?

Yes, we can do OEM production exactly according to your requirements. We also have researching, designing and developing capability. Welcome to talking to us, about new projects.

Can i get a sample before order?

Sure no problem. We are okay to make sample for you:
a/ our available model.
b/ according to your design or detailed requirement.
We hope you are happy to cover sample cost and freight cost (can provide us with your express account).

What’s the delivery time on samples, and order?

It depends on what products you want. Regularly for samples, it’s about 7-10 days. And for bulk order, it’s about 25-40 days after receipt of 30% advance payment.
Delivery time also depend on order quantity.
Please let us know in advance as order schedule if you have urgent need sometimes.

Do you have any Certification?

Yes, our factory were set up strictly based on factory audit standard and now already passed.
We have the CE, ISO9001. Audit by SGS.  

Why choose VICKING as your long-term partner?

a. Professional
NINGBO VICKING MOULD&PLASTIC CO.,LTD. specializes in design, manufacturing and trading a full range of watersports products, with 9 years of industrial experience. 

With years of professional expertise, VICKING Kayaks offers unparalleled OEM & ODM services, transforming your innovative ideas into reality, from design blueprints to the final product leaving our factory.
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